Authors: Raj Kishen Moloo, Maheshwaree Kissoon, Pascal Louise and Pascal Louise
With an ever increasing sophistication of Mobile phones and the rapid pace of adoption of mobile handsets has today revolutionized our lives providing innovative mobile services that are already beyond basic telephony. With increased processing capabilities, better storage, ubiquitous and convenient nature, mobile phones have created new business opportunities, making banking on the move a reality. With nearly 84% of Mauritian having a mobile phone and enjoying 99% network coverage, Mauritius has all the necessary ingredients of wide adoption of mobile banking both by bank customers and by banks themselves. Nevertheless, slow pace of adoption has been noted, the reason being security concerns and high learning curve for customers, while considerable investment and reengineering process for banks. This paper aims at providing a lightweight easy to use and intuitive mobile banking system that can seamlessly integrate with the existing banking, without the need to re-engineer their banking process.