Usability and Utility: The missing link in evaluation of Healthare information systems

DOI: 10.5176/2315-4330_WNC15.120

Authors: Dr Ian McGrath and Dr Simon Barroclough

Abstract:

This paper examines the role of usability and utility evaluation of information systems used in healthcare. The potential consequences of poor usability and utility are discussed and deficiencies of usability evaluation methods currently used are explored.

Keywords: Information systems, evaluation, usability, utility