DOI: 10.5176/978-981-08-6308-1_D-037
Authors: Dr. Jing Gao, Prof. Andy Koronios
Abstract:
The majority of data quality problems occur during the data entry stage. With improved system interfaces and business logics, organizations are able to verify and enhance the quality of data input electronically. However, paper-based data entry (and later conversion to digital forms) is still common in many industries (for example, field-force for utility companies). This paper investigates the issues of data input in an Australian utility company and develops a prototype system to demonstrate the use of mobile systems as a means to improve data quality.
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