DOI: 10.5176/2010-4804_2.1.158
Authors: Massoud M. Arshida
Abstract:
This paper investigates Critical success factor of TQM implementation in Libyan manufacturing companies and identify the main impediments of implementing these factors successfully.Questionnaire Survey and semi-structured interviews were used to achieve the aim of this research. The questionnaire was distributed to 80 companies which were randomly selected from Libyan manufacturing companies.The findings of this research indicated that key success factors for implementing total quality management in Libyan manufacturing companies are: Top management commitment, Education and Training, Supplier quality management, Employee Involvement, Vision and Plan statement, Recognition and Reward and Customer Focus. This research has further identified three potential barriers, that preventing Libyan manufacturing companies from implementing TQM successfully. These barriers are: poor vision and plan statement, government influence and lack of top management commitment
Keywords: Critical Success Factors, TQM Implementation, Barriers to Success
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