DOI: 10.5176/2335-6618_1.2.16
Authors: Kate Magsamen-Conrad, Maria Checton
Abstract:
This study investigates one medical facility’s transition to electronic medical records (becoming “paperless”). We utilized face-to-face interviews to investigate the transition process with one implementer (the vice president of the medical facility) and three stakeholders from one of the four offices (an assistant office manager, a nurse, and a medical technician). We discuss the dominant themes of efficiency, frustration, and disconnect as well as conclusions and implications.
Keywords: electronic medical records; organizational change, provider-patient communication; technology
Updating...