DOI: 10.5176/2251-1970_BizStrategy16.22
Authors: Feryal Khan, Mahnoor Malik
Abstract: Employee’s organizational commitment has been receiving widespread attention in the research and management circles because of its purported strong relationship with positive organizational outcomes. This study investigates the impact of organizational variables, i.e. training, rewards, teamwork and communication on worker’s affective form of commitment, which has been tagged as the most positive form of commitment (Meyer & Allen, 1997). Moreover, the level of education was hypothesized to play a moderating role in the relationship between affective commitment and organizational factors such that this relationship is stronger for higher educated workers as compared to lesser educated workers. 200 employees from the banking sector of Pakistan were surveyed and regression analyses were carried out. Results indicated support for the hypothesized interaction for all organizational factors except teamwork. It was concluded that employees with higher levels of education showed higher responsiveness to positive steps taken by the organization as evident differences in affective commitment were found among different education groups. Therefore practitioners need to identify and formulate strategies to develop practices for a highly committed workforce keeping in mind individual differences.
Keywords: Employees’ affective commitment, training,
rewards, communication, teamwork, education
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