DOI: 10.5176/2251-2349_HRM&PD26

Authors: Lee Su Teng


Generational conflict among employees at workplace is not new. With the growing number of Generation Y employees, the gap in work attitudes and behaviors between the younger and older generation continues to widen. Unfortunately, these differences cannot be resolved overnight. If resentment involving the older and younger generations, as they differ in their work and life values is not resolved soon, there may be chaos at workplace. Whilst, it is important not to stereotype individuals because of age groupings, it is imperative to understand the characteristics, values and strengths that each generation has. Acknowledgement of these generational differences can improve work environment and thus reduce disagreement at work place. This paper aims to provide insights into the characteristics of Malaysian Baby Boomers, Generation X and Generation Y working locally while comparing them with the West.

Keywords: work values, work expectation, work behavior, goals, generation, Malaysia, characteristics, Baby Boomers, Generation X, Generation Y

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