DOI: 10.5176/2251-2012_QQE13.36

Authors: Marko Kesti


In many organizations the labor workforce is the single most important factor for business performance, but also the most difficult to analyze. Traditional analyzing and forecasting methods do not explain the phenomenon how human capital affects business economics, and therefore they are not too widely used in strategic management. This article introduces Human Capital Production Function (HCPF) as an analyzing method that combines the tangible and intangible assets of human capital with financial scorecards in a way that explains the meaning of human resources for business performance. The article studies HCPF validity in longitudinal business case data and tests the use of HCPF in scenario-analyzing in a statistical average business services company in the Singapore region.

Keywords: production function, business intelligence, performance, HRM-P, human capital, human resources, tacit signal, quality of working life


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