DOI: 10.5176/2315-4330_WNC19.233
Authors: Asst. Prof. Hiroko Kitajima
Abstract: This study aimed to understand the leadership behaviors of shift leader nurses (shift leaders) in relation to medical staff, patients, and their families. We conducted a questionnaire survey of 369 shift leaders, with questions covering specific behaviors such as “what is specifically paid attention to, what is considered important, and what they, as shift leaders, make effort to deal with in responding to medical staff during their shifts”. We collected 228 valid responses from shift leaders with the mean age 32.8 ± 6.6 and the mean length of working as a nurse 10.9 ± 6.0 years, and performed a content analysis based on the Kippendorff method. Leadership behaviors were classified as follows: 1. Assisting team members; 2. Showing consideration for team members; 3. Educating and training team members; 4. Ensuring confirmation of work performed and sharing information; 5. Arranging matters and giving instructions; 6. Solving problems; 7. Cooperating with superiors; 8. Cooperating with physicians; 9. Cooperating with other departments; 10. Providing support for the lives of patients and family in the medical treatment. Overall, it is concluded that shift leaders show leadership in various manners, specifically toward team members.
Keywords: nurses, shift leaders, leadership behaviors
Updating...