DOI: 10.5176/2315-4330_WNC18.90

Authors: Mrs Elizabeth M Nkosi, Dr Sue Armstrong, Dr Nokuthula Mafutha

Abstract:

The involvement of healthcare professionals in an adverse event can be a distressing experience with reactions that exist for a long time affecting their wellbeing, patient safety and the hospital where they are employed. While most suffer in isolation from difficulty sleeping, burnout, depression and suicidal tendencies among others, hospitals fail to recognize the impact of the involvement in adverse events on these healthcare professionals. In this study, the researcher seeks to develop, implement and evaluate an effective support program for healthcare professionals involved in adverse events in this academic hospital. An interventional research design will be used. The population will consist of professional nurses, doctors, hospital managers and spectators. Snowball sampling method will be utilised for the sampling of nurses and doctors with purposive sampling method used for the managers and spectators Data from the nurses and doctors will be collected by the researcher through the documentation of their storytelling while the in-depth, semistructured interviews will be utilised for the managers and spectators. The Delphi technique will be applied where experts will validate the developed support program. The study will be conducted in four phases. Trustworthiness will be ensured and ethics of research principles will be adhered to throughout the study. The outcome of this study will be an original contribution to the body of professional nursing practice knowledge on the development of a support program for healthcare professionals involved in adverse events in order to facilitate their emotional wellbeing and improve patient safety, with relevance to nursing practice and policy, nursing education and nursing research.

Keywords: support, program, healthcare professional, involved, adverse events.

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