DOI: 10.5176/2315-4330_WNC13.69
Authors: Yilan Liu, Sai Yang and Zhengzheng Duan
Abstract:
At the beginning of 2010, the Ministry of Health of the People’s Republic of China carried out the Quality nursing service Project nationwide, to tamp primary nursing and provide satisfying service, which should be promoted and developed in 2011 and 2012. Kinds of documents asked to enhance the humanistic care for patients. Watson (1979, 1988) has described caring as a way of being, rather than a way of doing. In light of this, any attempt to measure caring can only refer to its external manifestations1. Humanistic care focus on the dignity, rational abilities and value of all people (http://www.en.wikipedia.org/wiki/Humanism). Humanistic care in the twenty-first century requires reflective maturity, global perspectives, interdisciplinary, technical information, and comfort with ambiguity2. Patient satisfaction is an important outcome measure independent of other outcomes. Its measurement is important to assess the effectiveness of a program and to gain insight into the patients' perception of the programme3. In Liu’s several previous studies, it is identified the importance of reinforcement of caring to patients during the high quality nursing program, investigated the hospitalized patient’s perceptions of nurse caring behaviors and also investigated the needs of humanistic care among inpatients admitted to CCU4-6. Based on these basis work, this study was implement humanistic caring measures into nursing practice in a teaching hospital which based on Jean Watson’s theory of human caring. We obtained initial effective results and reported it as follows.
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